30 March 2020

To our valued customers and business partners:

The global spread of Covid-19 continues at an alarming rate and the entire world is going through unprecedented times. Every individual is facing their own circumstances and I really hope that personal resilience, government and corporate support, and a strong sense of community will see us all through as safely and as quickly as possible.

The health and safety of our people and those of our customers and business partners is absolutely paramount and will continue to drive our actions.

We are thus far sustaining operations at each of our sites around the world. Critical operational staff are keeping our plants and laboratories running, albeit with extraordinary regimes in terms of hygiene, PPE, cleaning, zoning, discrete shifts and social distancing. All other colleagues are working from home.

As part of our extensive business continuity planning measures, we are building stocks at this time in order to maintain our ability to supply customers, even with unplanned disruption to our operations.

In more than 35 years in this industry, I have never experienced an event with such a profound impact on people, health, livelihoods and economies. I am incredibly proud of the way Infineum employees across the globe have stepped up to help in their communities while managing to keep our operations whole.

Events are changing very rapidly and I will update this message as necessary.

In the meantime, I would like to thank all of our customers and business partners for their business and co-operation in these difficult times. Working together, we will come through this.

Trevor Russell, CEO

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